At Pibry, we take your privacy and data security seriously. Our Terms & Conditions are designed to protect your personal information and ensure a safe and transparent user experience.
Our Privacy Policies outline how we collect, store, and use your data. We adhere to strict guidelines to ensure that no sensitive data is collected without your explicit consent. Your trust is of utmost importance to us, and we strive to maintain the highest level of confidentiality.
Rest assured that any information you provide us will be handled with the utmost care and in accordance with applicable laws and regulations. We are committed to protecting your privacy throughout your interaction with our platform.

SMS Inside the Pibry Apps:
Users and service providers have access to standard text messaging inside the Pibry Apps. This means that drivers and service providers may send text messages for communication regarding services. This feature is beneficial as it allows for quick and efficient communication between the platform and its users. For example, drivers can inform customers about their arrival time or any delays, while service providers can update their clients about their appointments. This ensures a smooth and seamless experience for all parties involved.

Additionally, the platform may also send OPT (one-time password) passwords for security purposes. OPT codes are used to verify a user's identity and prevent unauthorized access to their account. This is a crucial step in ensuring the safety and security of personal information and transactions within the Pibry platform. OPT codes may be sent for various reasons, including security, confirming orders, trips, and wallet transactions inside the Pibry Apps. It is important for users to note that standard text messaging fees may apply when receiving these messages.

The safety and security of personal information should be a top priority for all users of the Pibry platform. As such, it is crucial to understand the terms and conditions related to SMS usage. These conditions are in place to protect Pibry users and their personal data. By agreeing to these terms, users are giving their consent to receive communications from the  Pibry platform and our service providers via text messaging.

It is also important to note that you can't opt out from in App transactional messages. When you join the Pibry platform, you automatically opt in to receive SMS Messages, such as communication with users and service providers during orders, trips and OTP wallet requests in the Pibry Apps.

SMS From Pibry Inc.:
When you join the Pibry platform, you automatically opt in to receive any promotional texts in regard to specials and discounts on services and products from Pibry and in regard to our partners. All or any SMS Messages would be sent solely from Pibry Inc. and no one else. Example SMS “15% Off Pibry Ace Taxi Service, Check in the App, Today Only”. The frequency of any SMS in conjunction would be no more than one in a day. You may reply STOP at any time and no further communications in these matters will be sent to your registered number. You can also reach our customer service at 888-873-8589 or support@pibry.com for further assistance and we will be sure you don’t receive any more SMS Messages on these matters.

At Pibry, we understand the significance of protecting your personal information and take it very seriously. We believe in providing a secure and safe online experience for our users, and we have implemented various measures to ensure the protection of your data. We value your trust and want to assure you that your personal information is in safe hands.

One of the ways we protect your data is by not having access to your passwords or any other sensitive information like credit cards. When you sign up for our services, we only ask for the basic information necessary to create your account. This includes your name, email address, and a secure password that you create. We do not store sensitive information, nor do we have access to it. This ensures that even if there is a data breach, your sensitive details remain safe.

Moreover, we have a strict data protection policy in place that is regularly audited to ensure its effectiveness. We follow industry-standard protocols and employ the latest security measures to protect your data from any unauthorized access or malicious attacks. This includes using encryption technology, secure servers, and firewalls to safeguard your information.

In addition to these measures, we also have a team of dedicated professionals who are constantly monitoring our systems for any potential security threats. We also conduct regular security audits and risk assessments to identify any vulnerabilities and take prompt action to address them.

We understand that despite our best efforts, your personal information can still be at risk due to factors beyond our control. Therefore, we recommend that you also play an active role in protecting your data. This includes using unique and strong passwords, regularly changing them, and not sharing them with anyone. It is also essential to be cautious when sharing your personal information online and only do so on trusted and secure websites.

In conclusion, your data protection is our top priority, and we assure you that we have taken all necessary measures to secure your personal information. By not having access to your passwords or sensitive information, regular security audits, and employing the latest security measures, we are committed to providing you with a safe and secure online experience. However, it is also crucial for you to take necessary precautions on your end to further enhance the security of your data. Together, we can work towards a safer digital environment for all.

INFORMATION COLLECTED DURING USE OF OUR SERVICES:
Your preferred language and country site (if applicable)
- The manufacturer and model of your mobile device
- Your mobile operating system
- Your geolocation
- The type of mobile internet browsers you are using
- Driver location data, which we use to track trips and assist with navigation

Location
The main purpose of our app is to provide service to the end user. By pickup from their location to their destination location. App using real time navigation for this.
- location-based feature in your app that needs access to location in the background.
We need background location to be enabled for fetching real time updates for the trip. So by this user and the company owner we can know the driver car real time movement.

This app needs to obtain information about driver location so that it can:
1) Measure the distance traveled
2) Use GPS satellite data to correct the time used in this app

NOTES:
1) This app needs to monitor driver location even if you are using a different app, such as talking on the phone. This is called "Background" location usage and is needed by this app to accurately measure the distance that was traveled even if you are using a different app on your phone.

Protecting Your Data:

Protecting your data and ensuring your privacy is of utmost importance to us. We understand that you may have concerns about the collection and storage of your personal information. That's why we have implemented a clear and transparent privacy policy that outlines how we handle your data.
If, at any point, you wish to have your data deleted from our systems, we make it easy for you to make such a request. Simply reach out to our customer support team or use our designated data deletion request form on our website. We take these requests seriously and will promptly address them in accordance with our privacy policy.
Rest assured that when you entrust us with your personal information, we treat it with the utmost care and respect. Your privacy is not just a priority for us, it's a fundamental principle that guides everything we do.
So if you ever feel the need to have your data deleted, know that we are here to assist you every step of the way. Your peace of mind is important to us, and we are committed to maintaining the highest standards of data safety and protection.
—
Protecting your data and ensuring your privacy is of utmost importance to us. That's why we have implemented a clear and straightforward process for users to request the deletion of their data.
If you ever wish to have your data deleted from our systems, simply follow these steps:
1. Review our privacy policy: Familiarize yourself with our privacy policy, which outlines how we collect, use, and store your data. It will also provide you with information on how to request the deletion of your data.
2. Contact our support team: Reach out to our dedicated support team via email or through our website's contact form. Clearly state that you would like to request the deletion of your data and provide any necessary details for us to locate and remove it from our systems.
3. Verification process: To ensure the security of your information, we may need to verify your identity before proceeding with the deletion request. This step is in place to protect you and prevent unauthorized access.
4. Data removal: Once your identity has been verified, we will promptly proceed with deleting your data from our systems. We strive to complete this process in a timely manner while adhering to any legal obligations regarding data retention periods.
Rest assured that by following these steps, you can have peace of mind knowing that your personal information will be removed from our databases according to industry best practices and regulations.
Your trust is important to us, and we are committed to maintaining the highest standards when it comes to safeguarding your data and respecting your privacy rights.
—
Protecting your data and ensuring your privacy is of utmost importance to us. We understand that you may have concerns about the information you provide and how it is handled. That's why we have implemented a clear and transparent process for users to request the deletion of their data.
To initiate the data deletion process, all you need to do is reach out to our dedicated support team. They will guide you through the necessary steps and ensure that your request is handled promptly and efficiently.
We take your privacy seriously, and our privacy policy outlines in detail how we collect, use, and protect your personal information. If at any time you feel that your data needs to be deleted from our systems, rest assured that we will comply with your request in accordance with applicable laws and regulations.
Your trust is important to us, which is why we strive to maintain a strong commitment towards data safety and privacy. We want you to feel confident in using our services knowing that your information will always be treated with the utmost care.
So don't hesitate! If you ever need to request the deletion of your data, simply get in touch with our support team who will be more than happy to assist you. Your privacy matters to us, and we are here to ensure that it remains protected at all times.

Customer Support Can Be Reached At
Phone 888-873-8589
Mon-Sat 9am-10pm
Email support@pibry.com